"We take great pride in watching the faces when they are riding on the cart. They really enjoy it. Our property managers really love the concept, too. One manager said it takes the edge off the project. It is fun. At the end of all our projects we ask the manager for a testimonial. They all rave about the service and the cart."
Read more about Eosso Brothers' courtesy cart.
The cart is only part of the service, but Tom Eosso says it's the service that has made the difference in their success. "Good work is a given. You have to start with a good job," Tom says. "But the paving industry has a bad reputation because of fly-by-night operators, and I feel what people want is a good experience.
"We are told a lot from managers, 'We did not choose you because you were the cheapest, we know that you will do a good job and take a lot of pressure off the manager and community,'" Tom says. "With great service and a great experience there is no reason why customers won't use our company again in the future."