It is a very competitive market that most contractors are facing. Making the right and lasting first impression will go a long way to building a strong customer relationship. With a little extra planning and forethought you can enhance the first impression that you make on new customers.
Brad Humphrey is president of Pinnacle Development Group Inc. a management consultant to the construction industry. He will present a number of seminars and workshops at National Pavement Expo West and National Pavement Expo. Visit www.nationalpavementexpo.com for details. For more information about PDG, its available products, and services, please go to www.pinnacledg.com.