Go the Extra Mile
Your job doesn't stop once you've made a sale. In fact, it's only just begun. Make certain that your customer service channels are in gear and that you are as attentive to a client after the sale as you were during the selling process.
To be the most effective salesperson that you can be requires an ongoing dedication to exceed expectations. The economy is slowly turning around, and there are certain to be an increasing number of opportunities to make sales. However, the shake-out of sub-standard vendors will most likely continue as prospects and clients alike will continue to expect salespeople to do more than meet their needs.
Adrian Miller is President and Founder of Adrian Miller Sales Training, a sales consultancy that she launched 20 years ago. Adrian provides real-world, highly practical sales skills training programs and delivers executive level sales strategy consulting. She is the author of "The Blatant Truth: 50 Ways to Sales Success" and is a highly regarded speaker and consultant.