Research is Key to Credible NSPs

Service providers with poor business skills have been known to miss contractor payments. It is important for contractors to find companies that take on the financial responsibility. Mitchell says he takes personal accountability for each payment. “We take financial accountability for every job we do, if our provider did the work we are paying the bill,” he says.

Dentco also says it assumes financially responsibility. “We have heard the horror stories, but we have never missed a contractor partner payroll,” Dent says. “As long as the contractor partner provided what is contractually necessary to get paid, he is paid whether we are or not.”

In the end, whether contractors work with a service provider or continue on their own, quality work is still important for the industry. “I would remind everyone that they are in the service business, and that they have a substantial asset,” Dent says. “They are providing a service, and it takes a service culture to be successful.”