Another important part to the maintenance of the fleet is keeping it smoke free. Capobianco does not allow his employees to smoke in his vehicles.
Essentially, Capobianco makes sure to give his customers the best service he can provide. “What our customers pay for, we deliver,” he says. “We follow every contract and never deviate from it, but there are times when we do deviate from it and it’s only for the customer’s best interest. For example, if there is garbage left behind that isn’t in our scope of work we’ll take pictures, we’ll remove it and after the fact we’ll make the customer aware of the work we completed. Not too many people go in and do the job we do.”
Another important aspect of WHSS is the importance of giving back to the community, and that is achieved through the team Capobiancos by raising money for the Smilow Cancer Hospital.
Capobianco credits his family and employees for the success of WHSS. “Without my guys I wouldn’t be anything today,” he says. “That’s the bottom line. Family and employees made WHSS Street Sweeping what it is today. The loyalty our customers have had throughout the years has been phenomenal.”