- Plan a process change.
- Make the change (Do)
- Check the impact the change has on process quality and reliability
- Decide whether to keep the change or reject it (Act)
- Keep working through PDCA cycles until your team is convinced that the process cannot be improved.
The better your company gets at continuous improvement the greater the competitive advantage you'll have. You will almost certainly have a cost advantage. Your competitive advantage will juice your bottom line and present you with opportunities for growth. Growth means adding staff.
Having your processes standardized, documented and honed accelerates the impact new employees have on your business. It reduces risk of new employees making painfully poor decisions. It creates confidence among your team in your business' future and therefore their future career opportunities with your business.
Not everything will be a bed of roses. Some people cannot stand following someone else's procedure. These are people who typically embrace individual initiative and creative thinking. Foremen and superintendents often have this personality. You will need to enforce your processes with such people. You can't let them deviate from proven best practices just because they want to do things the way they want to do them.
Always pursue continuous improvement. The status quo never wins in the long run.