Highly successful owners understand that their role is to capture the creative energies and passion of their people. You can't do that when you view and treat workers as interchangeable parts.

Final Thoughts
When I met Ken back in 1998, two things struck me immediately.

1. He had developed a model that was amazing and universal.
2. He spoke in a way that was foreign to anyone else on this planet.

During that time, we delved deep into the applications and implications of his findings. We uncovered the underlying cause of many familiar symptoms suffered by teams, businesses, and non-profit organizations.

Unless you are a one-man shop, the information contained herein will apply to your business. The 6 conditions apply equally well to a small field crew or a large company.

When you read through them, you may have said "Duh. Knew that."

If you already knew that these were non-negotiable conditions, why do you violate them? Why haven't you created a culture that breaths life into these 6 conditions?

The point I'm trying to get across is that without creating these six conditions in your business: your people will not make the right decisions, they will not work hard, and your competitive advantage will disappear.