Given the high costs involved and the impact on productivity and customer retention, a well thought-out retention program can easily pay for itself over and over again. Employee turnover is a lot like eating dark chocolate. In moderation, both are fine and can even be healthy. In excess, both can have serious ramifications. Are you still interested in ordering dessert?

© 2008 Human Resource Solutions. All rights reserved.

Roberta Chinsky Matuson is the President of Human Resource Solutions (www.yourhrexperts.com) and has been helping companies align their people assets with their business goals. She is considered an expert in generational workforce issues. Roberta publishes a monthly newsletter "HR Matters" http://www.yourhrexperts.com/hrjoin.cgi which is jammed with resources, articles and tips to help companies navigate through sticky and complicated HR workforce issues.  Click here to read her new blog on Generation Integration http://generationintegration.typepad.com/matuson/. She can be reached at 413-582-1840 or Roberta@yourhrexperts.com.