Following the successful deployment of DTAC solution, John Deere has since expanded usage of QueWeb in multiple internal and external customer-facing departments, making QueWeb Customer Care a universal solution for John Deere to utilize across its worldwide enterprise.

About QueWeb

QueWeb is a web-based customer care application for companies to deploy enterprise-grade contact centers, help desks, and various eService capabilities. QueWeb is fully customizable and configurable, so users can meet100% of their business requirements right out of the gate -- and continue to meet them as the company and its processes evolve. Built on Java 2 Enterprise Edition (J2EE) with a thin-client architecture, QueWeb can be installed in virtually any IT ecosystem. Whether it is a new installation or legacy conversion, QueWeb allows companies to bring their infrastructure up-to-date with new operating systems, databases, back-end hardware, and more. Queplixconsulting department also assists in upgrading customers' enterprise infrastructures in conjunction with QueWeb deployments. QueWeb is the only commercial open source customer care product designed for the enterprise, and has the largest install base of all open source products in its class.

About Queplix

Queplix offers a suite of software tools and professional services to help companies deliver superior customer care with contact centers, help desks, and eService. Its flagship product, QueWeb, is a web-based customer care application that is uniquely designed to be deployed as a stand-alone solution, or to convert entrenched legacy CRM applications from Avaya, PeopleSoft, Quintus, Siebel, and Vantive to its open source platform -- while preserving existing custom business rules, historical data, and user interfaces. QueWeb allows for tight integration with back-office and other enterprise systems through the latest technology. QueWeb is used worldwide by such leading corporations as John Deere , Hewlett Packard, Sony Ericsson, Telcordia, and Norfolk Southern. For more information, visit www.queplix.com.

All brands and names mentioned herein are trademarks of their respective holders. PR Agency Contact: Company Contact: Kevin McLaughlin Paul Tenberg Resound Marketing Dir. of Business Development 877-505-2258 x902 609-375-2357 x2304 or 877-QUEPLIX kevin@resoundmarketing.com ptenberg@queplix.com

SOURCE Queplix

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