Live from the CFA!

I'm in Vermont right now attending the Concrete Foundations Association summer meeting. This morning I attended seminars on succession planning, crisis communication and in-house training. In a couple of minutes I'm going to eat some Ben and Jerry's ice cream , but before I do I want to leave you with a quick tip a contractor mentioned during the crisis communication seminar. One of this contractor's employees had a medical emergency on the job, and the "in case of emergency" contact numbers the employee had given the owner many years ago were out of date. With cell phone numbers changing constantly, and people's "call in case of emergency" choices potentially moving or changing too, it's a good idea for you to update these records often -- maybe once a quarter, or at least once or twice a year. If an employee gets hurt on the job, it's important for you to be able to contact his or her family members immediately!

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