Barry Himmel, Signature Worldwide

Barry Himmel is a senior vice president for Signature Worldwide, a Dublin, Ohio-based company offering sales and customer service training, marketing and mystery shopping services for a variety of service-based industries. For more information, call (800) 398-0518 or visit www.signatureworldwide.com. You can also connect with Signature on Twitter @SignatureWorld and on Facebook.

Make Your First Impression Count

Exceptional Customer Service Starts with Confidence

Exceptional Customer Service Starts with Confidence

Just Ask One Simple Question

Just Ask One Simple Question

How to Build 'Natural' Customer Service

How to Build 'Natural' Customer Service

Don't Reserve Your Best Service for Existing Customers, Make New Clients Welcome Too

Don't Reserve Your Best Service for Existing Customers, Make New Clients Welcome Too

The Value Proposition

The Value Proposition

Building Your Customer Appreciation Strategy

Building Your Customer Appreciation Strategy

Drivers are Critical to Great Customer Experiences and Repeat Business

Take Customer Appreciation to the Next Level

Avoid Service-Related Mistakes by Putting the Customer First

Satisfaction Versus Loyalty - Where Are Your Customers?

It's Time to Reconnect with Customers

Are You Ready for an Economic Bounceback?

Make a Difference by Delivering Great Customer Service

Build a Recession-Proof Business with Customer Service

Consistency is Key to High-Quality Customer Service

Different strokes for different generations

Staying competitive in a demanding economy

Upselling for profit

Gaining a Competitive Edge

Can Customer Service Training Pay Off?

 

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