Consultant Update: Contractors Handling Economy
October 16th, 2009 by Allan Heydorn. Posted in Pavement RoundaboutIt’s great to be able to talk with the consultants who work in this industry. Not only do they know their stuff but because they work with a number of companies throughout the country they have their finger on the pulse of what’s going on in this industry and can provide information and insights from their customers — property managers or contractors — that I might otherwise not have access to.
Had a great conversation with one such consultant earlier this week. He handles more than two dozen accounts and more than half of those are contractors in the pavement maintenance industry. His verdict: Contractors are weathering the year pretty well, with “weathering” being an appropriate term. A number of his contractor clients (and many others he has heard from or heard about) have been battling rain all season and unseasonably cold weather as autumn hit (and as if to prove the point, yesterday parts of the Northeast got hammered with an early snowstorm, as much as 8 inches, with more snow in the offing). Contractors certainly don’t need that at this point of the season.
But what about his more than a dozen pavement maintenance clients? “They are doing okay,” he says. “About half of them have added a service or picked up work in one area or another so their sales and profits for them are up over a year ago.” He says he has spent much of his time encouraging them to aggressively pursue more work from existing accounts and to add services that dovetail with their existing business. “That’s been a hard sell because everyone wants to cut back, but now is the time when contractors can solidify their hold and even expand their place in their market, and the contractors that have been able to do that have seen very good results.”
But not all contractors feel they can pursue new work or add services — they want to cut back. So how are those contractors doing? “Actually, they are doing well,” he says. “Some of my clients just don’t feel comfortable spending and being aggressive in a market like we’ve had this year, so I’ve worked with them in a different way.” For those contractors he focused on cost savings, increasing efficiency, and making cuts — including staffing cuts. “Those contractors in many cases are in markets where work has not been as available as in the past, so they are experiencing fewer sales and will end the year with lower sales volume than last year. But, as a result of their efforts they will see the same profit as last year.”
October 17th, 2009 at 1:03 pm
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October 20th, 2009 at 11:57 am
The contractors that survive will be the good ones, hopefully. The fly by night guys will be the ones out of business.
October 20th, 2009 at 12:06 pm
I hope you are right and I am hearing some of that already. Anecdotal reports from a number of contractors in various regions indicate that many of the contractors who are the low-ball competitors are closing up shop. In those cases it doesn’t necessarily mean they are fly by nights — it might just mean they don’t understand their costs so don’t know how to bid accurately.
But too many of these guys are still around. Just yesterday I heard of a sealcoating contractor spraying sealer with the temperature at 42 degrees… anyone in the business knows what’s going to happen to that sealcoat — and it’s sure not good for this industry. Here’s hoping THAT company is out of business soon.