NES Rentals Sets New Net Promoter Score Record For Aerial Equipment Rental Industry

Chicago - NES Rentals Holdings Inc., one of the largest aerial equipment rental providers in the country, announced that it has set a new Net Promoter Score record for the aerial equipment rental industry with a 2010 annual score of 80.1. The Net Promoter Score metric allows NES Rentals to measure customer loyalty and integrate customer feedback into improvements for the company's customer service processes.

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