Manitou Americas, Inc. has invested in a dedicated training facility for its XPRT Training department at its Madison, S.D. location. The facility, consisting of 8,100 square feet of indoor training space and a 62,000-square-foot outdoor demo area, hosts sales and service training courses for the Gehl, Manitou and Mustang dealer networks.
The indoor facility includes an area for welding instruction, an exhaust recovery system and
classroom space with state-of-the-art presentation technology. The exhaust recovery system
allows engine operation for hydraulic and electrical testing. The outdoor demo area includes a 269-square-foot climate-controlled viewing trailer that allows attendees to view product
demonstrations in all weather conditions.
This investment in the XPRT Training department provides Manitou Americas with the
capability to deliver flexible training sessions, resulting in increased product and service
knowledge within the network of independent dealerships. This ensures that Gehl, Manitou
and Mustang equipment owners receive a high level of service at the dealership level
throughout the entire machine life cycle.
"The creation of this dedicated facility is an investment in the future development of the
Gehl, Manitou and Mustang dealer networks throughout the Americas. It allows us to develop an expanded training curriculum, accessible to a larger number of dealers. And this allows us, as the manufacturer, to ensure that the equipment owner receives outstanding sales and service support from their local dealer," said Craig Hammann, Director of Customer Support – Manitou Americas, Inc.
A comprehensive training schedule has been released to the Gehl, Manitou and Mustang dealer networks in the Americas for 2012. Upcoming training sessions include instruction on advanced engine emissions systems, electronic control of hydrostatic drive and hydraulic control systems as used in Gehl, Manitou and Mustang product lines.