Solutions By Computer

Pull-For-Delivery Capability

Pull-For-Delivery is one of several new rental management capabilities included in the latest Enfinity software release 3.0 from Solutions by Computer (SBC). When large orders are staged for delivery, the system produces notification of last-minute order changes that happen after pulling begins ­ a key way to ensure that complex deliveries are staged accurately. Pull-For-Delivery gives a rental business more control over three critical areas of operation: Customer Service - If a delivery is made to a customer site with one or more items missing, it can leave a permanent negative impression about service. Pull-For-Delivery maintains professionalism by handling last-minute order changes on the fly. Fuel Costs - With the current cost of fuel, it can look attractive to purchase a missing item at retail near a delivery site rather than make an extra round-trip. Pull-For-Delivery eliminates the need to choose between an out-of-pocket cost for fuel vs. retail by ensuring that each delivery is complete.

 

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