The GuardDog Connect telematics solution enables quick diagnosis of issues, proactive scheduling for repairs and confirmation that needed parts are in stock and ready to install.
- Sends maintenance alert messages to the driver via the Co-Pilot display on the dash
- Issues an automatic alert to Mack OneCall 24/7 customer support center in the event of a more serious situation
- Owner or fleet service manager contacted and the repair planning process begins through a customer-chosen dealer
- Process includes verification that a bay and the necessary parts are available while OneCall electronically sends repair instructions to the dealer
- Will come standard and free of charge for two years on 2015 Pinnacle, Titan by Mack and Granite models