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Updated: July 8th, 2008 05:26 PM GMT-05:00
Making it Happen: Customer Service Helps Company Expand
J.B. Bostick's two divisions
Part of the J.B. Bostick's distinctive image is equipment painted a striking bright black with yellow lettering, trimmed in charcoal grey, with chrome wheels, stacks, and bumpers.
Many of J.B. Bostick's employees have been with the company long term and they know the company's efforts to pay attention to detail on the job. "We believe in a neat, clean job and when we leave a job it looks like we weren't even there," says Jerry Hamlin.
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Top Three Takeaways
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- Provide detailed pavement maintenance proposal, including a long and short-term plan based on each client's needs and goals.
"The difference between a maintenance plan and working within the budget is our customers can get a bigger bang for the buck with a maintenance plan," Crowley says. "The overall goal is to help them maintain the integrity of the property so they don't get caught with a huge financial undertaking and face some huge cost later."
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