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"The size of the job made planning essential," Maul says. "After we had everything set we walked the lot with the customer because it brings the customer into the job."

Maul relied on the client to communicate what was going to happen to the various tenants, and then Maul followed up with the tenants to make sure they were on board.

"We're very sensitive to their schedule and we've done enough jobs where we can tell them when we don't want to seal because they won't be able to open their parking lot in the morning," he says. "We told them we're sealing, we told them where people can park so they can still get to the restaurant, and we told them where we were going to rope off some walkways from some parking areas to the restaurants to make it easier for their customers. Communicating with the people whose businesses we are affecting is crucial on any job but especially on a job of this size."

He says that just as important is communicating with the sealer supplier.

"A lot of people don't bother to plan with suppliers, but we keep them in the loop on any large-size job," Maul says. "We want them to know our concerns, we want them to know our schedule, you have to make sure you have the sealer when you need it and your supplier has to be on-board with that. You have to plan material issues because if you don't have material your guys are standing around on the clock waiting for a delivery."

Plus then the job could be delayed, making the client upset.

"Communicating with the supplier is as important as communicating with your customer, that's just how we feel," Maul says.