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By Rebecca Wasieleski
Contributing Writer
Lisa says she and Freddy strive to offer their customers great service, and are on-call 24 hours a day for their clients, acting as their "eyes and ears." If they notice a light bulb that's burned out, a smashed curb, an abandoned car in a parking lot, or anything else that could be a liability for their customers, they let them know.
"You have to take pride in what you do. You have to enjoy doing it in order to do it well. If we didn't like what we were doing, I don't think our business would have the reputation it has," Lisa says.
Their reputation in the New Orleans metro area has helped the company grow considerably, and Freddy says he plans to add two more trucks within a year. Although the Jameses see expansion in Big Easy's future, they don't want to get too big. As Lisa puts it: "We don't want to be the biggest, just the best."
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