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Construction Equipment Rental Feature Articles

Updated: July 8th, 2008 05:26 PM EDT

If You Build It, Will They Come?

Here are some hints and help for getting customers to your website - and back again

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"To protect yourself, even for a simple static site, you need to ask at least three design companies to provide a recent list of their customers with names, phone numbers and their web addresses of the site they have designed," says Shaffer. "Call at least three from each company and ask specific questions on the quality, cost and timeliness of their work."

Keep in mind that you want to have fresh content, and that periodic updates and maintenance will have to be performed on your website. You don’t want a website that is obsolete or contains erroneous information. "It’s important that these costs are identified and agreed upon up front with the website design companies to eliminate any surprises in the future," reminds Shaffer.

Tell people about it

Once you have your online presence, you have to shout it from the hills so people know where to find it. Get the message out there where people can see it. With that in mind, make sure to include your website address:

  • On your business cards, rental contracts, brochures, ads, mailings - any printed materials
  • On your delivery trucks
  • On your equipment with decals
  • In your e-mail signature, so it goes out with every e-mail you send
  • On your front door

The best, but consequently most costly, way to market your website is to pay search engines, such as Google and Yahoo, to direct people to your site.

"Suppose you own a party rental store in Kalamazoo and a potential customer wants to rent a tent along with tables, chairs and other items," says Shaffer. "If your prospect goes onto Google and types in ‘party rental,’ ‘table rental,’ ‘chair rental,’ etc., you can instruct Google to display a link to your website at the top or side of the search results page along with a short description of your business.

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