For Construction Pros

Decorative concrete's visual appeal offers an added opportunity in reaching clients.

Article • December 29th, 2009

Concrete Contractor Editor's Letter.

Article • December 29th, 2009

Make a Difference by Delivering Great Customer Service

Barry Himmel of Signature Worldwide explains how great customer service can elevate your company's image in the eyes of your customers.

Article • November 11th, 2009

Connecting Through Conflict: How to Turn Angry Clients into Happy Ones

Author Maribeth Kuzmeski explains how to transform customer frustration into a stronger business relationship?one that lasts a long, long time.

Article • November 11th, 2009

Creating a Brand for your Business that Attracts A-Players

Use these tips and skills to attract more talent to your business.

Article • November 10th, 2009

Prospecting Sales Techniques for Persistence and Not Nagging

Persistence is key for prospecting - the trick is to know where to draw the line before you are viewed as nagging.

Article • November 4th, 2009

Better Sales Management Decisions Equals Better Sales Performance

Don't let indecision take hold when faced with a difficult sales management decision that could impact sales performance.

Article • October 19th, 2009

Social Media - You Had Better Learn to Love It!

Not understanding how social media or its potential value for your business is not an excuse for you not to participate.

Article • September 24th, 2009

Boost Financial Results with a Strong Sales Infrastructure

In order for you sales people to return profitable results there is a basic structure that needs to be put in place.

Article • September 17th, 2009

Putting the Horse Before the Cart

Don't let your efforts in the qualifying and quoting part of the sales process be wasted by not following through with the same amount of energy.

Article • September 8th, 2009

Nothing Beats 'Shoe Leather' Marketing

Marketing in a down economy can be tough, but meeting clients in person can be an effective marketing tool.

Article • August 28th, 2009

"Shoe Leather" Marketing Works

Nothing beats face-to-face marketing.

Article • August 14th, 2009

Want to Turn 1,500 dollars into 23 New Jobs?

Tips on how to generate additional sales.

Article • August 14th, 2009

Best Practices for Sales Effectiveness

With these sales effectiveness practices you can dramatically ramp up your sales capabilities and align yourself as an indispensable resource and partner to ensure that you are your customers' solutions provider and not merely a vendor.

Article • August 5th, 2009

Dead lead? There's no such thing!

Lead generation is too difficult and too expensive to adopt a cavalier attitude about their potential future value as discarding these hard fought-for leads - regardless of their age - indicates a short term perspective on your business and will...

Article • July 30th, 2009