Video: Volvo President Applauds North American Dealers for No. 1 Customer Satisfaction Rankings

Pat Olney says dealer financial health and market position are "as strong as it has ever been," and a key to realizing the company's North American growth ambition

March 27, 2013

Volvo Construction Equipment President Pat Olney shares the credit for the company's recent No. 1 and No. 2 customer-satisfaction rankings with a markedly improved dealer organization.

Customer satisfaction is measured by The Competitive Satisfaction Survey (COSS), a private survey commissioned by Caterpillar, John Deere, Komatsu and Volvo Construction Equipment. It is conducted by independent market research company GfK Bass.

Volvo CE Inaugurates $100 million North American Expansion

Volvo Construction Equipment

2022 Contractors Top 50 New Products Award 63f589c68dad5

Nominations Now Open for the Equipment Today Contractors’ Top 50 New Products

The 2024 award will highlight the best new product introductions and enhancements in the construction industry. Submissions close May 24.

Jobs that can rack up 10,000 hours on a diesel machine might add 6,000 hours or 7,000 hours to a comparable electric machine.

Challenges & Benefits of Moving to Electric Equipment

As emission regulations tighten, construction equipment power sources will evolve, but adoption will be gradual.

Inspired by You, Designed for the Job | JLG®

Inspired by You, Designed for the Job | JLG®

Every job is a new way to leave your mark on tomorrow. Don’t settle for anything less than a partner who shares your drive to do your best work.

Bobcat 50dmx Drum Mulcher E35a7470 050523 Ko 6580852ea2e96

Bobcat Drum Mulcher

Bobcat has introduced a drum mulcher attachment for select excavators.

Case Mulcher

CASE Mulcher

Get through your daily grind, efficiently and easily, with CASE mulchers.

A change for the new L30 and L35 is the addition of an eight-pin harness on the boom, which can be activated by a button on the joystick.

Volvo CE Updates L30 and L35 Compact Wheel Loaders

A change for the new L30 and L35 is the addition of an 8-pin harness on the boom, which can be activated by a button on the joystick.

Reputable sellers, UCC searches, and ensuring all paperwork is accounted for are all good practices to follow.

Buying Used Concrete Equipment? Beware of Hidden Liens

There's an uncommon-but-real issue that could crop up when buying any type of used equipment, and that’s buying equipment that unknowingly has a lien on it.

Offering 10- to 12-ton capacity, models with electric or air brakes are available based on operating preferences.

Eager Beaver Offers Four Equipment Trailers for Construction Projects

Offering 10- to 12-ton capacity, models with electric or air brakes are available based on operating preferences.

Stand the Test of Time | JLG®

Stand the Test of Time | JLG®

Your work is meant to weather through some of the toughest conditions. Your equipment should do the same. That's why the best contractors trust JLG®.

The Mix-N-Go mixer features a polyethylene drum designed for removal of dried concrete.

Multiquip Releases Battery-powered Mix-N-Go Concrete Mixer

The Mix-N-Go mixer features a polyethylene drum designed for removal of dried concrete.

With a minimal working radius of 3 m and an out-of-work position of 10 m, the crane can be adapted to construction site conditions.

Liebherr Showcases 195 HC-LH 6/12 Hydraulic Luffing Jib Crane

With a minimal working radius of 3m and an out-of-work position of 10m, the crane can be adapted to construction site conditions.

The NM 500-25 and NM 1000-25 are designed for small-scale applications with a lower need for nitrogen, while the NM 2000-25 and NM 3000-25 meet the demands of large, intensive projects.

Atlas Copco Offers Portable Nitrogen Membrane Generators

The NM 500-25 and NM 1000-25 are designed for small-scale applications with a lower need for nitrogen, while the NM 2000-25 and NM 3000-25 meet the demands of large, intensive projects.

This sealer was over applied. It should have been applied 1 to 2 mils thick, but was likely 20 to 30 mils thick.

'Thin to Win' With Decorative Concrete Sealers

Thin applications are the simple answer to many acrylic sealer problems contractors face on decorative concrete projects like stamped and stained concrete.

Abrasives where abrasive material is sprayed onto a nylon pad are used for maintenance and light restoration.

Abrasives 101

Learn how to choose the correct abrasives for grinding and polishing concrete.

Built to Dig. Built to Last. Peace of Mind Included.

Built to Dig. Built to Last. Peace of Mind Included.

SANY swing boom excavators are compact equipment champs. Powerful and easy to transport. Conquering confined spaces on jobsites across America.

The electric-powered excavator can be charged rapidly using the PowerTree.

DEUTZ Highlights Eco-friendly Parts, Software

The company will showcase the TCD 3.9 engine in the sub-4 liter category along with an electric excavator, powered by DEUTZ Electric System, and the DEUTZ PowerTree mobile rapid charging system at INTERMAT.

Gerrit Marx.

CNH Names CEO

Gerrit Marx will succeed Scott Wine as of July 1.

Dsc00805 Edited

The Top 25 Pavement Maintenance & Reconstruction Products 2024

After a few years hiatus, the Top 25 Pavement Maintenance Products is back and will be better than ever!

The GCV08 features a two-stage HEPA filtration system that captures 99.97% of particulates 0.3 microns and larger.

Makita Unveils 40V MAX XGT Battery-powered Backpack Vacuum

The GCV08 features a two-stage HEPA filtration system that captures 99.97% of particulates 0.3 microns and larger.

Changing Colors: Yanmar Turns to Red

As part of the company's shift in market approach, execs explain the strategy behind the brand's 2020 departure from conventional yellow machine livery to today's Premium Red.

The RTH 10.37 has a lifting height of 120 ft., 5 in. and a maximum lift capacity of 22,700 lbs. for handling heavy loads.

Magni Introduces RTH 10.37 Rotating Telehandler

The RTH 10.37 has a lifting height of 120 ft., 5 in. and a maximum lift capacity of 22,700 lbs. for handling heavy loads.

Both models have a three-step dimming switch, enabling the operator to control the desired level of brightness, extend battery run time and reduce light pollution.

Multiquip Offers Battery-powered GloBug Lighting Solutions

Both models have a three-step dimming switch, enabling the operator to control the desired level of brightness, extend battery run time and reduce light pollution.

The 40V max XGT Shear Wrench (GTW01) is a cordless fastening solution with 593 ft. lbs. of maximum fastening torque.

Makita Offers 40V MAX XGT Shear Wrench

The 40V max XGT Shear Wrench (GTW01) is a cordless fastening solution with 593 ft. lbs. of maximum fastening torque.

The BOSSAIR 185G features the BOSS BCAN Digital Interface, which uses the J1939 electronic connection in vehicles to communicate between the vehicle and air compressor and power systems.

BOSS Industries BOSSAIR 185G Air Compressor Package

The BOSSAIR 185G features the BOSS BCAN Digital Interface, which uses the J1939 electronic connection in vehicles to communicate between the vehicle and air compressor and power systems.

Located in Apodaca, a city in the Monterrey metropolitan area, the site was strategically selected to supply OEM customers with products and services such as tire mounting, sequencing, just-in-time supply and warehousing on a local basis.

OTR to Open Factory in Mexico

Located in Apodaca, a city in the Monterrey metropolitan area, the site was strategically selected to supply OEM customers with products and services such as tire mounting, sequencing, just-in-time supply and warehousing on a local basis.

New SealMaster Santa Ana Storefront Distribution

SealMaster Continues Western Expansion

SealMaster acquires Martin Marietta Miramar sealcoat manufacturing plant.

Stand the Test of Time | JLG®

Stand the Test of Time | JLG®

Your work is meant to weather through some of the toughest conditions. Your equipment should do the same. That's why the best contractors trust JLG®.