With all that data available, you need to be able to know who's entering what and when. And not just anybody should be able to stroll through your data. With a Solutions system, each individual employee can be assigned up to 15 levels of security to authorize access to selected functions, view certain types of data, etc. "For example," says Shea. "You could authorize certain employees to overbook inventory on reservations, while other could not ... or you might give just a few employees the ability to override prices by up to 10 percent, and others up to 20 percent."
There's no doubt that a rental management software system can help you run your business more efficiently and profitably. If you already have a software system, make sure you're using all its capabilities.
If you don't have one, you should seriously consider all the benefits one can bring to your rental business. In either case, partner with a software provider that is familiar with the rental industry to get you started down the path of greater computer smarts.
"Eyes in the sky" help improve equipment management, customer satisfaction
GlobalTRACS can be easily integrated into your rental business, says McCrady. "Our web-based interface requires only a browser for anywhere-anytime access," he says. "The system can also be integrated with existing back-office operations, billing and maintenance software - including automatic updating of all systems with the collected data."
GlobalTRACS also allows your rental customer to log in and see how the equipment is being used. "If it's a long-term rental, they can see if the equipment is being used or if it's just sitting on the jobsite. The rental customer will appreciate the added benefits of theft protection, unauthorized use and managing the utilization of the rental assets."
McCrady feels that the GlobalTRACS system can be used for any size rental company. "Regardless of the size, rental businesses all have the same problems - proper billing, maintenance, hours of operation, and asset protection," he explains. "Their business is really a logistics business. They have to provide equipment at the right time, right place and at the lowest costs. This system helps them do that, as well as helps them record the actual hours of operation for proper billing and make sure the equipment is maintained on schedule."
For more information, visit www.Qualcomm.com/technology/assetmanagement/construction/
TIPS FROM THE EXPERTS ...
What's the best piece of advice you can give to a rental business when it comes to computer software systems?