2012 Review of Sage Timberline Office
Sage Timberline Office is best-suited for mid-sized to large contractors looking for a scalable solution for residential, commercial, industrial, government and specialty construction enterprises
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The program offers a remote time entry feature for employees in the field to enter time and job data, as well as a remote dispatch scheduling utility. The company recently debuted two new reporting and management tools, Sage Timberline Office Connector, a business intelligence tool that lets users search and report and move data back and forth between Excel and Timberline, and Sage Timberline MyAssistant which proactively monitors data and delivers automatic alerts about business critical information requiring action. The Sage Desktop offers dashboarding management and reporting capabilities with the ability to drill down to job components, materials, parts, labor and related documents
Integration/Import/Export - 5 Stars
Each of the standard and optional modules in Sage Timberline Office integrates seamlessly, and the program also integrates with Sage CRM and can import data from Excel. Integration with Crystal Reports is also offered.
Help/Support - 5 Stars
The program's built-in support and help features include context and task-specific help, how-tos and tips, along with links to online sources. The Sage support site is based on customized user portals that give access to product downloads and documentation, knowledgebases, contact information, a user community and training options. Premium support services are available via subscription pricing, as well as through Sage's network of consultants and the Sage Accountants Network. All support staff for U.S. users are based in the U.S.
Summary
Sage Timberline Office is one of the premier construction management systems on the market, providing an exceptional user interface and customization capabilities, with powerful database-driven estimating features, powerful job costing, exceptional reporting and very strong business management and accounting tools. Program pricing varies based on the specific module set and user base for each firm, with investments starting around $10,000 on average.
2012 Overall Rating: 5 Stars

