Bergkamp Inc., announces the retirement of Rex Eberly as director of its customer care department, effective December 31, 2021. With Eberly’s retirement, Bergkamp has promoted Bob Rhodes, formerly the company’s product manager for new and existing product development, into the customer care manager position.
Rhodes joined Bergkamp as Product Manager in 2019. Over the past two years, he has helped to develop new product offerings by implementing new processes and procedures and through in-depth research of the industry. Rhodes currently serves on the ISSA Attendance Sub-Committee. With a bachelor’s degree in Justice Studies from Fort Hays State University, Rhodes is currently working toward a master’s degree in Business Administration at Pittsburg State University. He is a veteran of the United States Marine Corps, where he served in a variety of roles throughout his 20-year career, retiring from service with a rank of First Sergeant. Rhodes and his wife Hayley have been married for five-and-a-half years; they have six children.
Rex Eberly has worked within the pavement preservation industry since 1983, holding a variety of operations and sales positions with contracting and manufacturing companies. Eberly joined Bergkamp in January 2014 as director of sales for Bergkamp’s Contractor Business Unit, where he consistently delivered on its sales goals. He is a past president of ISSA and has served as secretary of the organization. Eberly was promoted to director of customer care in 2019, where he implemented changes that delivered successful results. With his retirement, he leaves behind a legacy of hard work, leadership, and success at Bergkamp, and he will be greatly missed. Eberly lives in Canal Winchester, Ohio, with his wife Jane and daughter Emma.
“Rex Eberly served us well as director for our Customer Care team and in several other positions," said Scott Bergkamp, president. "We are grateful for his dedication, loyalty, and hard work — and especially his ability to tackle new challenges with success. He was a pleasure to work with, and we wish him well in retirement. Customer Care is our most important customer-facing department, and we have the utmost confidence in Bob Rhodes’ ability to lead this team.”
