DOZR, a company specializing in online heavy equipment rentals, has incorporated a new listing of features on its rental platform. The addition of these features supports the rental experience, enabling contractors to track their orders from start to finish along with payment, refunds, order changes and more.
“We want each person who uses the DOZR platform to feel as though they are in complete control of their order every step of the way,” said Kevin Forestell, CEO of DOZR. “Ensuring efficiency, operating with ease, and creating the best experience when renting equipment is our primary focus as a company. The order tracker feature is here to do just that.”
The rental Order Tracker provides a detailed history of the customers' rental including order confirmation and supplier details, order updates and delivery status as well as a detailed history of changes to the rental including date changes and jobsite location.
The features also include the ability to view pending and paid invoices including payment history and refunds, the ability to make changes to orders from within the Order Tracker such as changes to the rental start date, extend the rental period and off-rent early. Users can also see that DOZR Representative that is working on their order.
