PALFINGER has opened its new North American Parts Distribution Center in Huntley, Illinois. The strategic $15 million investment is designed to deliver parts faster, reduce equipment downtime, and strengthen service for dealers and customers across the U.S., Canada and Mexico.
Located near Chicago’s major interstate corridors, O’Hare International Airport, and Rockford’s cargo hub, the 177,000 square-foot modern indoor space stocks more than 60,000 spare parts for PALFINGER’s full North America product range, including knuckle boom cranes, bucket trucks, truck-mounted forklifts, service cranes, hooklifts, cable hoists, and timber and refuse loaders.
An advanced AutoStore robotic system picks parts with speed and accuracy, enabling faster turnaround and greater reliability. At full capacity, the center is expected to process 75,000 shipments annually in partnership with L.I.T., PALFINGER’s long-standing global logistics provider.
The new Parts Distribution Center operates as the central hub for PALFINGER’s spare parts operations in North America, complementing the company’s growing online parts ordering system. The facility is also paired with innovations in service delivery, from offering virtual reality training and other digital resources to growing the company's mobile service fleet.
PALFINGER aims to double its global parts and service revenue by 2030 through targeted investments in service infrastructure worldwide.
