Matt TraxlerMatt Traxler is parts manager with RDO Equipment Co. From the AuthorReplacement PartsCommunication is Key to an Effective Parts DepartmentRDO Equipment Co.With proactive, effective communication, parts specialists can ensure service technicians have what’s needed to complete work and get it done in a timely manner, and either get the customer back up and running or get a machine out of the floor.Page 1 of 1