SANY Insights: Getting to Know Customers in the Field

Feedback is a critical step in the process of offering functional construction products that operators leverage on the jobsite. SANY shares its experience of working with customers over a game of Crane-hole.

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Understanding the needs of customers is a vital part of SANY's success as a construction equipment manufacturer. Joel Hicks, product manager for crawler cranes at SANY, explains how the company works with its customers in this video.

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