J.D. Power and Associates

Company Details
http://www.jdpower.com

Headquartered in Westlake Village, Calif., J.D. Power and Associates is a global marketing information services company operating in key business sectors including market research, forecasting, performance improvement, Web intelligence and customer satisfaction. The company's quality and satisfaction measurements are based on responses from millions of consumers annually. For more information on car reviews and ratings, car insurance, health insurance, cell phone ratings, and more, please visit JDPower.com. J.D. Power and Associates is a business unit of The McGraw-Hill Companies.

Products & Press Releases
The 2014 Chevrolet Silverado HD won top honors in the heavy-duty pickup truck category of the J.D. Power 2014 U.S. Initial Quality Study, followed closely by the GMC Sierra HD.
Silverado, Sierra Lead in Initial Quality of Heavy-Duty Pickups
JD Power Initial Quality Study rates Silverado, Sierra HD's No. 1 and 2 for least problems in the first 90 days, Ford F-150 tops in light-duty trucks
June 19, 2014
The 2013 APEAL study finds Porsche is the highest-ranked nameplate for a ninth consecutive year; Ram is the highest-ranked non-premium nameplate.
Ram Brand, Chevy Avalanche, Ford Super Duties Top J.D. Power’s APEAL Studies
Ram is the top non-premium auto brand, Avalanche wins light-duty pickup segment, Super Duties are best heavy-duty pickups
August 6, 2013
Overall satisfaction with one-model-year-old heavy-duty trucks declined to 737 index points (on a 1,000-point scale) in 2012, primarily due to an increase in the number of engine and fuel-system problems experienced. The number of problems per 100 trucks in 2012 rose 223.
J.D. Power Measures Drop in Truck Satisfaction Due to EPA Diesel Exhaust Requirements
Freightliner ranks highest in satisfaction with heavy-duty trucks in vocational and on-highway segments; Kenworth ranks highest in dealer service
July 30, 2012
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More from J.D. Power and Associates
The 2014 Chevrolet Silverado HD won top honors in the heavy-duty pickup truck category of the J.D. Power 2014 U.S. Initial Quality Study, followed closely by the GMC Sierra HD.
Silverado, Sierra Lead in Initial Quality of Heavy-Duty Pickups
JD Power Initial Quality Study rates Silverado, Sierra HD's No. 1 and 2 for least problems in the first 90 days, Ford F-150 tops in light-duty trucks
June 19, 2014
The 2013 APEAL study finds Porsche is the highest-ranked nameplate for a ninth consecutive year; Ram is the highest-ranked non-premium nameplate.
Ram Brand, Chevy Avalanche, Ford Super Duties Top J.D. Power’s APEAL Studies
Ram is the top non-premium auto brand, Avalanche wins light-duty pickup segment, Super Duties are best heavy-duty pickups
August 6, 2013
Overall satisfaction with one-model-year-old heavy-duty trucks declined to 737 index points (on a 1,000-point scale) in 2012, primarily due to an increase in the number of engine and fuel-system problems experienced. The number of problems per 100 trucks in 2012 rose 223.
J.D. Power Measures Drop in Truck Satisfaction Due to EPA Diesel Exhaust Requirements
Freightliner ranks highest in satisfaction with heavy-duty trucks in vocational and on-highway segments; Kenworth ranks highest in dealer service
July 30, 2012