Reveal Field now includes advanced features that can further aid in scheduling and communication of job information to technicians and customers in near real time.
- View available technicians and vehicle location and schedule jobs in an easy-to-use calendar
- Assign and dispatch jobs to notify one or more technicians that a job is scheduled
- Automatically send booking confirmations and reminders to customers with real-time notifications
- Add notes, photos and signatures from the jobsite via the mobile app to keep the office up-to-date
- Live Map integration lets you view a technician’s real-time vehicle location, schedule information on the Live Map and make more informed scheduling decisions
- Technician Delayed Alerts send an alert when a technician is going to be late for the job so you can quickly notify the customer by email or text
- ETA Notifications automatically send customers an ETA based on the technician’s location and any traffic restrictions
- Provides ability to add a company logo and company information to customer communications, including email or text message
- Use Online Review Forms to easily request and collect reviews and ratings from customers through email or text
- Job Review Alerts provide notification when a customer review is completed to you can respond quickly to issues that may arise
- Performance Tracking provides a quick glance at how the company is performing, including ratings and responses for each job and technician
