Verizon Connect Reveal Field

Verizon Connect Reveal Field simplifies dispatching, scheduling and job management

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Reveal Field now includes advanced features that can further aid in scheduling and communication of job information to technicians and customers in near real time.

  • View available technicians and vehicle location and schedule jobs in an easy-to-use calendar
  • Assign and dispatch jobs to notify one or more technicians that a job is scheduled
  • Automatically send booking confirmations and reminders to customers with real-time notifications
  • Add notes, photos and signatures from the jobsite via the mobile app to keep the office up-to-date
  • Live Map integration lets you view a technician’s real-time vehicle location, schedule information on the Live Map and make more informed scheduling decisions
  • Technician Delayed Alerts send an alert when a technician is going to be late for the job so you can quickly notify the customer by email or text
  • ETA Notifications automatically send customers an ETA based on the technician’s location and any traffic restrictions
  • Provides ability to add a company logo and company information to customer communications, including email or text message  
  • Use Online Review Forms to easily request and collect reviews and ratings from customers through email or text 
  • Job Review Alerts provide notification when a customer review is completed to you can respond quickly to issues that may arise 
  • Performance Tracking provides a quick glance at how the company is performing, including ratings and responses for each job and technician