Caterpillar Adds Productivity Services to Cat Connect Services Portfolio

Productivity Services is designed to help customers further streamline operations, control costs and reduce risk

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Part of the portfolio of technology-enabled Cat Connect Services, Productivity Services will allow Caterpillar and its dealers to bolster existing services while helping customers further streamline operations, control costs and reduce risk. Productivity Services include seven key offerings:

  • Utilization Reporting service organizes and prioritizes data collected from an asset and presents it in formats that allow customers to answer questions about performance by shift, workday or in aggregated fleet views to show trends and patterns
  • Geospatial Mapping uses unmanned aerial vehicles (drones) to capture high-resolution images of a jobsite, with specialized analytics software used to measure productivity and evaluate site setup and design
  • Benchmark Assessments enables dealer experts to perform assessments on a customer asset or site operation, with results used to establish a measurement baseline to gauge future project successes
  • Operator Training helps customer’s operators safely move the maximum amount of material in the minimum amount of time while reducing equipment wear and tear
  • Site Efficiency Training helps supervisors understand how to measure productivity and identify opportunities for improved efficiency
  • Productivity Monitoring helps maximize productivity and efficiency with jobsite recommendations based on utilization data, site information and dealer's own experience 
  • Productivity Management involves dealer consultants helping customers optimize site designs, fleet strategies and equipment use to meet specific productivity targets
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