Ahern International, the global distribution division owned by Don Ahern, announces it will open a facility in Dublin, Ireland.
Ahern Ireland, which will officially open for business in June 2019, will be the exclusive provider of sales, service and spare parts for Snorkel mobile elevating work platforms, and RUTHMANN BLUELIFT tracked spider lifts for Northern Ireland and the Republic of Ireland.
Based in Rathcoole, Dublin, Ahern Ireland will operate from a newly renovated 2,286-sqm facility, which includes office space, warehouse and yard, along with a workshop for on-site repairs and rebuilds. They will stock a range of new machines for immediate delivery, along with an inventory of fast-moving spare parts. A fully-equipped service vehicle will provide access to field-based technical service, parts and training.
Under the direction of Andrew Fishburn, Ahern Ireland will be managed by David Roddy, who takes on an expanded role from his current position as business development manager for Snorkel UK. David will be responsible for sales in Ireland and will oversee a dedicated team which will deliver world class service to Irish customers.
Alec Boyle, who currently provides field-based technical support for Snorkel UK in Scotland, Northern Ireland and the Republic of Ireland will relocate to Dublin from the UK to take up the full-time position of lead engineer for Ahern Ireland. Alec, who will be regularly field based, will be supported full time by an office-based customer service coordinator who will schedule service calls and handle parts orders and inquiries.
A dedicated customer administration coordinator will be the point person for all aspects of customer service, including customer inquiries, quotations, order processing, deliveries, and invoicing.
Andrew Fishburn said, “The opening of Ahern Ireland provides us with the opportunity to deliver an enhanced level of service to our valued customer base in Northern Ireland and the Republic of Ireland. Many of our Irish customers have been very positive to the opening of this branch, which will provide them with same-day access to new machines, spare parts and technical support.”
The branch, which is nearing completion, is due to officially open on June 27, with a grand opening ceremony event.