Acuant, the leading provider of intelligent data capture and authentication solutions, has partnered with Record360, which provides asset condition reporting for major rental and leasing companies around the globe, including Budget, Avis, Nationalease and Idealease. This partnership will provide a modern-day solution for asset damage disputes with a superior customer service experience.
The partnership aligns with increasing business demands for hi-tech solutions that streamline workflows, digitize processes and create a customer and user-friendly experience. Acuant’s patented technology provides real-time digital upload and verification of rental customers' identification, including the ability to verify IDs from all US states, Canadian provinces and 90+ countries worldwide. This minimizes human error from manual input all while removing the need for paper when capturing driver’s license information..
Record360 already offered rental and leasing companies the ability to decrease damage disputes and expenses by digitizing the condition review process. Expanding the product offering with Acuant’s license verification solution allows customers to further digitize their paper processes and improve customer service. This partnership means businesses can, for the first-time ever, enjoy a full-service, digital condition documentation experience.
“Our partnership with Acuant is designed to help rental and leasing companies provide better customer service through automated data collection all while protecting themselves from potential fraud,” said Shane Skinner, founder & CEO of Record 360. “We are confident that combining our industry-leading technologies will offer companies a much-needed solution that benefits customers and businesses alike.”
“We are always seeking innovative partners who aim to improve customer workflows. Record360 has solved an age old problem with a sleek, modern app and is reflective of the automotive industry relying more on technology to digitize data in an effort to provide faster services to customers,” said Yossi Zekri, CEO of Acuant. “Acuant is pleased to have been chosen for our expertise and leadership in identity management software solutions.”