As part of its yearlong celebration of F-Series, America’s best-selling truck lineup for 40 straight years, Ford is also marking one of the longest customer relationships in the auto industry. Henkels & McCoy Group, a utility and communications infrastructure contractor, has been a loyal Ford truck customer for more than 94 years.
Back in 1923, the burgeoning construction company put its confidence in Ford trucks. Henkels & McCoy has grown to more than 5,000 employees – trusting Ford trucks every mile of the way to help its workers get jobs done in projects across America.
More than 3,000 F-Series trucks aid Hankels & McCoy workers in constructing power, oil and gas pipeline, gas distribution and communications infrastructure across the country, as well as supporting project management and maintenance. The company relies on Ford’s entire truck range – everything from the efficient F-150, F-250 to F-550 Super Duty pickups and chassis cabs with utility upfit equipment, all the way up to the mighty F-650 and F-750 medium-duty vocational trucks.
According to Bill Kokemor, director of fleet operations for Hankels & McCoy, the firm’s long-term relationship with Ford is based on the strength of the automaker’s Commercial Vehicle Center program and outstanding customer service.
“Ford trucks are tough, and have helped us work efficiently for 94 years,” says Kokemor. “The Ford dealerships and related facilities that maintain our equipment are outstanding, and that’s led to us having great uptime with our trucks.”
Among the vehicles Ford provides the contractor are a fleet of F-150 trucks equipped with 2.7-liter EcoBoost engine and high-strength, military-grade, aluminum-alloy body. These vehicles haul crews, tools and supervisors between work sites. Kokemor says when decommissioned, the trucks have very strong residual value. “This only adds to the value they provide our company overall,” he says.
Hankels & McCoy is in the midst of updating its Super Duty fleet to the latest-generation F-Series F-250 to F-750. These range from four-wheel-drive F-250 and F-450 trucks, all the way up to medium-duty F-750 chassis cabs, many of which get service/utility bodies, digger derricks and buckets installed. The Ford fleet is made up of 40% F-150 and 60% Super Duty trucks.
“Since our first Super Duty arrived in 1999, we’ve found the best thing about this highly capable truck is its long-term dependability and ease of upfitting for our vocational fleet,” says Kokemor. “Upfitters really appreciate the clean chassis Ford produces, as well as the placement of the electrical and mounting equipment – which is located exactly where we need it most.”
Kokemor attributes this convenience to Ford’s fleet advisory board that includes representatives from numerous industries who help Ford truck engineering and commercial vehicle teams design and develop their products to best serve fleet and commercial needs.
Ford’s new driver-assist technologies are highly valued by Hankels & McCoy, as well. Kokemor says the company tends to install all of the available driver-assist features that it can.
“Ford’s camera systems and backup sensors, as well as its Blind Spot Information System with cross-traffic alert help our drivers avoid damaging their trucks on a daily basis, which leads to reduced accidents and money saved in the long run,” he says.
Ford has long been instrumental in helping Hankels & McCoy with the cost management that’s critical to the company meeting its goals and ultimately, its long-term growth. The introduction of Ford Motor Credit Company in 1959 provided a much-needed source of capital at a very pivotal time for the contractor.
“In the 1960s, we were getting big providing installation services for telecommunications – stringing phone lines across America,” says Kokemor. “We needed trucks and fortunately, Ford Credit offered us the financing that was essential to us getting the equipment we needed to get the work done.”
For details on Ford’s 40 Years Tough series, including more on the history and contributions of Hankels & McCoy to building and maintaining America’s infrastructure, or to share your F-Series story, visit www.40YearsTough.com.