Donaldson Company, Inc., a global manufacturer of filtration systems and parts, has unveiled Filter Forensics, a new service that identifies contamination and premature plugging issues in fuel and oil filters and recommends solutions to prevent future plugging issues.
With the Filter Forensics service, customers ship contaminated or plugged filters to a specialized lab for root cause analysis. Filter experts cut open the sample filters and inspect the filter media. The engineers then analyze the filter media using state-of-the-art forensic chemical testing technology: liquid chromatography, mass spectroscopy, gas chromatography and scanning electron microscopes. Customers receive a report that highlights the chemical compounds found in the sample and identifies the most likely root cause of the filter plugging, which can help isolate and solve the problem. Finally, Donaldson engineers work with the equipment owner to resolve the contamination and premature plugging issue.
“Contamination happens,” said Scott Grossbauer, Director of Donaldson Hydraulics and Clean Solutions. “Why it happens – and where in the fuel or lubricant pathway it happens – has not always been easy to isolate. So whether it is a Donaldson filter or a competitor’s, whether it is a filter on a bulk storage tank or on-board equipment, this new service gives equipment owners and operators a means to save valuable time and money.”