Some rental company business owners feel that their business growth has been restricted by not being able to find qualified people. The labor shortage is severe in many areas of the country and is worsening.
Remember that you are competing with other types of businesses for qualified workers, so it’s often wise to get a different perspective on how to increase your company’s attraction. Workers have so many options. For many of them, only part of their employment decision is based on compensation. There are many non-compensation factors that workers consider before accepting a job offer, so try to make your company an even more desirable place to work.
Some applicants may be lazy and are simply looking for something easier than their last or current position. However, some applicants are looking for a more challenging position with a company in which they can perform duties that are not as boring or monotonous as the jobs they currently hold.
Of course, be certain that your compensation offerings are where they need to be. There may be some room to enhance them. Sometimes it’s difficult to compete with government institutions and the large corporations, but you may be able to offer a caring, family atmosphere and other perks that “corporate” businesses can’t offer.
Always remember to compliment your staff. Even if you feel they know how much you appreciate them, it is important to say the words.
It’s wise to try a fresh approach in order to entice applicants to apply and work for your company. Rental companies are desperate to land good workers – and good employees in other occupations can be very desperate to find what you are offering, which is often a fast-paced, interesting, and satisfying career in a great equipment rental company. One of the keys is the presentation of the opportunity, so be certain that an appropriate amount of time and effort is invested in this vital area.
When you do get someone with excellent potential, be sure to prepare them for success and growth. I am a firm believer in the importance of the initial, formative first week or two of the education process. It sets the stage for all the other equipment and technical training to come. In my more than 45 years in this industry, I have trained thousands of rental professionals and feel that without the proper initial introduction to the culture and systems of the rental company, the new staff member will be at a disadvantage.
If employees do not have a comprehensive orientation and a solid initial training, they won’t be likely to grasp the joy of working in a rental company. Also, having a more organized, systematic way of doing things in various day-to-day business activities takes away some of the out-of-control, stressful, and dissatisfying aspects of working in a rental business.
The topic of the labor shortage highlights the importance of an effective employee retention program. What is being done at your rental company to keep your staff from drifting away? The possibilities and what works depend on a wide variety of factors and are rental-company specific. But there are strategies to slow the revolving door of employees coming and quickly exiting.
Remember, some workers want higher level job responsibilities. When higher level duties are not delegated, it is unlikely that employees with tremendous potential will view their positions as anything more than temporary gigs. Too often people with good potential move-on.
So, be sure your supervisors are well-trained to excel in not only the technical portions of their positions, but also the “people part” of their positions. Train them to become great leaders. In many cases, employees quit because of their supervisor, not the job itself.
Consider instituting rewards and other perks that your employees are not likely to receive elsewhere if they are ever tempted to leave your company. For example, have some well-crafted, specific to your rental company, performance-based incentives for your staff. I believe that performance incentives can be an important part of making work more interesting and can boost overall morale as well as retention.
Finally, remember that there are plenty of people who are totally dissatisfied with their current jobs at other companies and are seeking other employment options. So, keep trying. And always remember to compliment your staff. Even if you feel they know how much you appreciate them, it is important to say the words.