NES Rentals Sets New Net Promoter Score Record For Aerial Equipment Rental Industry

NES Rentals Holdings Inc., one of the largest aerial equipment rental providers in the country, announced that it has set a new Net Promoter Score record for the aerial equipment rental industry with a 2010 annual score of 80.1.

Chicago - NES Rentals Holdings Inc., one of the largest aerial equipment rental providers in the country, announced that it has set a new Net Promoter Score record for the aerial equipment rental industry with a 2010 annual score of 80.1. The Net Promoter Score metric allows NES Rentals to measure customer loyalty and integrate customer feedback into improvements for the company's customer service processes.

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