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Section: Business > Business Services > Training & Education
Business
'Behavior Shaping' Leads to Success at Star Rentals
Do anything for over 110 years and you're going to a learn a few things. At Star Rentals, the lessons learned go deeper than the balance sheet and rate structure. They center on bigger ideas, concepts represented by words like behavior, empowerment and energy.
February 5, 2013
Approximately 60 percent of Star Rentals’ fleet is made up of aerials, the rest consists of general rental equipment. The mix ranges from small tools up to 135-foot telescopic booms. The company carries Genie, Skyjack, Gehl, John Deere and Bobcat product lines, and many more.
Personnel Management
4 Tips for Motivating Young Employees
Know what makes young workers happy to keep them productive
January 16, 2013
Motivate Chalkboard Freedigitalphotos
Business
NPE Early Bird Registration Closes January 4
Register for National Pavement Expo 2013 education sessions Jan. 23-26 in Nashville at up to 31% off the regular price
December 19, 2012
Npe13 Logo 107580721 10845132
Business Services
Internet Advertising Transforms a Contractor During Recession
Valley Blacktopping, Eagan, MN, shifted from new construction to driveway and parking lot reconstruction using a simple website and Google Adwords to rebuild its business
December 13, 2012
“When the housing market fell off we had to shift direction because the kind of work we’d specialized in, new construction paving, just wasn’t there anymore,” says Ryan Johnson.
Business
Succession Planning Part 1
December 12, 2012
Fcp Exit Cartoon 10841435
Business Services
How Supreme-Metro Corp. Transformed its Culture – and its Business
Supreme-Metro Corp., New Jersey paving and pavement maintenance contractor, redefined its corporate culture and works daily to maintain it
December 12, 2012
“We try to make it easier every day, so that when we do go through tough times like we have been with the economy the last couple of years we know we’re going to be there at the end and still be making a good profit,” says Jason Ciavarro.
Rental
Train Employees Now for the New Economic Reality
Detmer Consulting Inc.
Regardless of what items you're renting and what types of customers you traditionally draw to your company, there are certain constants when it comes to growing your rental business successfully (and profitably)
December 5, 2012
Business Services
Beat the Clock: Develop Workers Now to Replace an Aging Workforce
Put a strategy in place to replace aging employees before they exit the construction workplace
November 19, 2012
Business Services
Closing Out with Opening in Mind
tips on how to wrap-up your construction year
October 18, 2012
Tailgate Oct 2012 10812416
Business
NPE 2013 Back Home in Nashville: Numbers Tell the New Story
October 18, 2012
NPE 2013 will bring back its “Ask the Pro” feature on the exhibit floor the afternoon of Friday, Jan. 25. During this informal session contractors will have an opportunity to get one-one-one consulting from a number of NPE speakers and Pavement Advisory Board members.
Striping
How Preformed Thermoplastic Can Extend Your Season
Pavement marking doesn’t have to stop when the temperature drops
October 18, 2012
When considering adding preformed thermoplastic to their business and when selling it to customers contractors have to consider more than the up-front cost of the material. They need to take into consideration other factors and talk about those factors with the client.
Business Services
Invest in Customer Care and Improve Your Business
Keep customers loyal by showing you care with personalized thank-yous and consistent face-to-face time
October 17, 2012
Make a list of your top 24 customers. Make a committment to retain and build these relationships with face to face contact. Keep track of the meetings, contacts and relationship-building sessions you have with them.
Sweeping
Driver Training in Development at NAPSA
September 26, 2012
Napsa Logo For Base
Rental
Train Employees to Sell More Consumables
Detmer Consulting Inc.
Selling select related consumable items can not only can generate more income but also can help increase the number of rentals as you provide the convenience of one-stop-shopping
September 25, 2012
Rental
Make the Most of Your Merchandise
September 24, 2012
Crownrentalstoreroom 10785200
Rental
Just Ask One Simple Question
Signature Worldwide
If you are a manager or leader in your company, coach your team members to ask the question. Make sure they understand why it is important and that it can add value to the interaction.
September 18, 2012
Take customer service to the next level by encouraging employees to ask one simple question.
Construction Technology
Topcon TotalCare Makes Training, Product Support More Accessible
TotalCare integrates Topcon resources to make training and product support more accessible to dealers and contractors
August 30, 2012
TotalCare integrates Topcon's Technical Support Group (TTS) and Topcon University training resources to make training and product support more accessible to dealers and contractors.
Rental
Are You Properly Trained?
Operators of aerial work platforms must complete training and demonstrate proficient operation of equipment under the supervision of an experienced and qualified person.
August 20, 2012
Shown here is the JLG 340AJ boom lift.
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