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Section: Business > Business Services > Training & Education
Concrete Equipment & Products
Join Us at the 2009 CFA Summer Meeting
The education program is something you don't want to miss at the only national event dedicated solely to the removable concrete form industry -- residential and commercial.
May 14, 2009
Personnel Management
Spring Training for Your Team
Construction training and managing construction crews before and during the construction season.
May 14, 2009
Business Services
Delivering the Goods - Lessons Learned About Customer Service and Profitability from One of the Best Managed Businesses
Lessons we can all apply to our businesses models that will improve customer service and increase profitability
May 5, 2009
Decorative Concrete
A Lasting Impression
Decorative concrete expert Bob Harris explains how quality work and attentive customer service will build customer satisfaction and loyalty and lead to repeat clients.
April 24, 2009
Bob Harris repaired a stained overlay done so poorly by the original contractor there were footprints in the sealer. The homeowners were so pleased with Bob's removal and rework they referred him to several friends.
Business
Build a Recession-Proof Business with Customer Service
Signature Worldwide
There is one thing you can control even during an economic downturn ¯ the service you deliver to your customers. Great customer service is not restricted by the economy.
April 23, 2009
Paving
Skills Need for HMA Paving Crew Laborer
The laborer on a HMA paving crew is a stepping stone but an esential job on the way to operator.
March 24, 2009
A laborer can be assured of regularly lifting or moving up to 10 lbs. at a time; frequently he (or she) will be called upon to lift or move up to 25 lbs.; and occasionally he will have to lift or move up to 50 lbs.
Coaching & Consulting
Communicating with Employees - Can we talk?
Put more consistency and accuracy into your communication with employees.
March 24, 2009
Coaching & Consulting
Jobsite Productivity - Standing Issues
How waiting on the job impacts performance and what you can do about it.
March 24, 2009
Compaction Equipment
Perfect Asphalt Roller Operation
Operator training works to maximize mat quality
March 10, 2009
A variety of training programs are available to help roller operators fully understand machine functions, as well as how to avoid common mistakes during operation. Shown is a class at Volvo's Road Institute.
Flatwork Accessories
Flatwork Concrete Contractor Keeps Business Up Despite Downturn - Looking Up In a Downturn
With an emphasis on quality and customer relations, Bottorff Construction won Commercial Concrete Flatwork Project of the Year in 2008 from the Concrete Promotional Group of Kansas City.
March 6, 2009
Coverstor 10117830
Paving
The Role of the Paver Operator on the Paving Crew - The Time Clock
Characteristics and responsibilities of successful paver operators on asphalt paving crews.
February 17, 2009
The screed operator knows the intricacies of the paving operation, and the work doesn't start until he says 'go.' But once he gives the okay, the paver operator takes control, and it's his job to make sure the work is ongoing at a pace that is as efficient and productive as possible.
Business
8th Annual Pavement Maintenance Show Wows Contractors - National Pavement Expo West 2008
Paving and pavement maintenance industry?s annual West Coast regional trade show hosts successful conference.
February 17, 2009
Attendees explore National Pavement Expo West 2008.
Personnel Management
Training the Next Level of Professionals
C.S.&W. Contractors Inc. helps develop talent today through a construction curriculum to ensure expertise for the future.
January 27, 2009
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Concrete Equipment & Products
CFA Certification Program
Concrete Foundations Association (CFA)
CFA introduces its contractor certification program.
January 21, 2009
Training & Education
How to Downsize for Profitability
Ways to make a profit without having to layoff employees.
January 21, 2009
Business Services
Business Management Talks Essential for Running a Decorative Concrete Business - The Power of Shop Talk
Ending the day with business management discussions is a great way to for employees to learn.
December 31, 2008
The jobsite, with all its distractions and demands, isn't always the best place to talk shop. Get your peers together in a relaxed environment to discuss the business and marketing sides of your company.
Business Services
Gain a Competitive Advantage with Customer Value and Satisfaction Data
Learn from government decision makers to beat the competition.
November 24, 2008
Business Services
Dos & Don'ts in a Downturn
Detmer Consulting Inc.
Make sure customer service isn’t a casualty.
September 20, 2008
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