FieldBin, a field service management (FSM) software provider, has announced several new features for users. The new features include GPS stamping for location and time tracking, inventory management for multiple locations and increased customer messaging capabilities via email and text confirmations, “on my way” notifications, technician reminders and live chat support for 24/7 assistance.
Additionally, FieldBin added custom tax rate capabilities support for countries outside the U.S. that use a VAT tax system. Now, tax can be applied to individual line items on an invoice instead of the invoice as a whole, and multiple tax rates can be used on a single invoice. FieldBin also made Quickbooks integration data synchronization improvements to better align operations and reporting information.
“These new features are designed to give trade professionals and their teams the advantages they need to be faster, more efficient, and make more money,” said FieldBin president and co-founder Garrett Wilson. “We continue to develop and improve on features using feedback from our customers who understand that the better their businesses run, the better service they can provide to their customers.”
Last December, FieldBin launched several new features that included a new price book which the company expanded on in this latest round of feature updates. Companies can now build a price book of services they offer and then apply them to an invoice or estimate at a later date.
FieldBin's software features include work order scheduling, dispatching, invoicing, inventory management, estimating and quotes, payments processing, service portal and customer management with intuitive navigation and drag-and-drop functionality – all accessible from various devices.
