Texas First Rentals, San Antonio, TX, has entered into an agreement to participate in the SmartEquip Network. By utilizing SmartEquip’s Enterprise application, Texas First Rentals will be able to automate their service process, increase technician productivity, eliminate parts order errors and improve uptime and availability of their rental fleet. The seamless integration of the SmartEquip and Wynne Systems RentalMan will allow Texas First to automate the workflow for parts and service, and leverage integrations with the manufacturers of over 160 brands of equipment that participate in the SmartEquip Network.
Don Myrick, Texas First Rentals general manager commented, "At Texas First, we have an exciting opportunity to set a new standard of customer service in the rental industry. HOLT CAT has been working with customers in Texas for over eight decades and understands the importance of service, safety, quality, and high performance. At Texas First Rentals honesty, straight talk and utilizing the latest in technology is key to optimizing efficiency and building a strong relationship with customers. SmartEquip technology will enable Texas First to streamline our internal workflow, eliminating over half of the steps in the typical repair and maintenance process, not only reducing costs, but also improving productivity of both technicians and parts administrators. In addition, we believe that using SmartEquip technology to compress repair times will result in improved fleet availability for our customers and revenues for Texas First Rentals.”
Fernando Pinera, SmartEquip COO adds, “Our goal is to drive increased profitability for fleet owners, manufacturers and their dealers by integrating both their procurement systems and operational processes. Over 40 Caterpillar dealers are integrated to the SmartEquip Network to support fleets with Caterpillar equipment, and we are really excited to see that Texas First will be using our technology to support their own rental fleets.”