Chrysler Recalling 21,000 Vehicles for Shock Inspection/Replacement

Substandard-quality shock absorbers and struts used in some 2014 Ram 1500 pickups and Jeep Cherokee SUVs could break free of mounts

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Chrysler Group is recalling an estimated 21,000 vehicles to inspect and, if necessary, replace the shocks and/or struts. Affected are certain 2014 Ram 1500 pickups, 2015 Jeep Cherokee SUVs and 2015 Chrysler 200 sedans assembled within a 16-day period ending June 6 of 2014.

Chrysler is staging the campaign to identify vehicles that may have been assembled using a shipment of shocks and struts that do not meet the company’s quality standards. Accordingly, the components may break free from their mounts, which could potentially lead to reduced shock damping and possible loss of vehicle control.

The issue was identified by a supplier. Chrysler is unaware of any related injuries, accidents or complaints.

An estimated 14,300 vehicles are in the U.S.; 5,300 are in Canada; 160 are in the Mexico and 2,000 are outside the NAFTA region.

Chrysler will contact affected customers and advise them when service is available. All costs related to the campaign will be borne by the company.

Customers with additional questions may call Chrysler Group’s Customer Information Center at (800) 853-1403.