Ford Upgrades Service at New Commercial Vehicle Centers

Ford Commercial Vehicle Center program expands standards dealers must meet, and improves accountability, to replace the Business Preferred Network with better fleet service

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The new Ford Commercial Vehicle Center program includes more than 670 dealers nationwide committed to offering fleet and commercial customers the vehicles, financing options and service support their businesses need. This program replaces and expands upon the Ford Business Preferred Network that was originally introduced in 1986 as Main Street USA.

Commercial Vehicle Center dealers offer a wide selection of in-stock Ford commercial vehicles, and use a proprietary diagnostic software, Commercial Vehicle Tools, to recommend the most appropriate vehicle specifications for a customer’s specific business needs. They offer test drives at customer locations for maximum convenience, as well as a range of unique fleet vehicle financing options and incentives. All Commercial Vehicle Center dealer employees are cross-trained by the factory to provide customers with knowledgeable, trustworthy support – from sales to finance to service.

To maximize customer vehicle uptime, Commercial Vehicle Center dealer service departments are open at least 55 hours per week, and new stocking programs help improve parts availability. Ford’s Commercial Advantage Rewards loyalty program lets customers earn a range of factory benefits that can be redeemed at any Commercial Vehicle Center location.

[VIDEO] New Standards Upgrade Ford Commercial Vehicle Centers' Service