A new survey by Butlr, conducted by Wakefield Research, highlights a growing issue for contractors: limited workplace data is slowing construction activity, complicating planning and driving inefficiencies across projects.
The survey of 400 U.S. commercial real estate and facilities decision-makers shows most still lack the data needed to make confident space planning decisions.
Data Gaps Stall Construction and Renovation
Uncertainty around how office space is actually used is forcing owners to rethink, or pause, projects. Nearly all respondents (99%) said it has disrupted construction and renovation plans in recent years.
- 52% delayed or canceled expansions
- 48% postponed renovations or reconstruction
- 44% paused consolidation efforts
- 47% delayed energy-related upgrades
For contractors, that means more projects stuck in limbo or changing scope late in the process. Only 19% of respondents rely on data for planning, while 36% still depend on instinct.
Poor Visibility Complicates Project Planning
About 62% of decision-makers said they don’t know how space is used without asking employees or using tools that raise privacy concerns. As a result, many projects move forward without clear utilization data, increasing the risk of redesigns and inefficiencies.
At the same time, 76% believe their current layouts are not making the best use of space being used, pointing to continued demand for rework and future retrofits.
Missed Opportunities in Energy, Operations
The lack of data is also affecting building performance, an increasing focus in construction and retrofit work. Respondents estimate that 24% of underused space is still being heated and cooled.
- 62% cited energy as the top opportunity for savings
- 60% pointed to cleaning operations
However, most buildings are still operated on fixed schedules, not actual occupancy—limiting the impact of efficiency upgrades.
Tech Adoption Isn’t Translating to Insight
While many owners are investing in proptech tools like reservation systems, surveys and occupancy sensors, 79% said they still struggle to use that data to guide decisions.
Privacy concerns (92%), integration challenges and deployment time continue to slow adoption — creating a disconnect between available technology and actionable insight.
For contractors and project teams, the takeaway is clear: without better space utilization data, projects are more likely to face delays, scope changes and missed opportunities to deliver more efficient, performance-driven buildings.
