Customers who purchase heavy-duty parts online now have the power to find more parts in less time, as Mack Trucks recently rolled out an integrated parts cross-reference feature of the Mack SELECT Part Store e-commerce platform. The new cross-reference tool uses a proprietary database that analyzes the part numbers customers search for and provides them with the equivalent Mack Trucks parts, giving customers more robust results and real-time inventory availability.
The new cross-reference feature is directly integrated into participating Mack Trucks dealers’ parts inventories via the Mack SELECT Part Store. The web-based tool automatically updates part numbers that have been replaced or superseded and instantly notifies customers if the number of a part they’re searching for has changed, taking the work of searching for alternate parts off their hands.
The cross-reference tool is now available through participating Mack SELECT Part Store dealerships. For more information or to register, visit www.selectpartstore.com.